COVID 19 Information: Stay safe – stay MLoft Apartments Munich
As of May 21st , 2021, the hotel industry will be able to open again for tourist offers and so we look forward to welcoming you again. For this opening in times of a pandemic, the following regulations currently apply, which we urgently ask you to comply with.
No accommodation for the following people
- People with proven SARS-CoV2 infection
- People who have been in contact with COVID-19 cases in the past 14 days
- People who are subject to quarantine measures (e.g. return from a risk area)
- People with symptoms associated with COVID-19 (acute general symptoms of illness, fever, loss of smell and taste, difficulty breathing)
Precondition for accommodation is a negative corona test, which may be a maximum of 24 hours old upon arrival, or a layperson's quick test carried out on site. If you are already fully vaccinated (14 days after the 2nd vaccination) or are among the people who have recovered from a Covid19 infection (after at least 18 days, but no more than 6 months) and have the appropriate official evidence, you are exempted from the test obligation. Please provide a copy of these evidences.
During the stay, a negative corona test must be proven again every 48 hours. This test can be carried out either in a test center or on site as a quick lay test. This compulsory test does not apply to fully vaccinated or recovered persons with corresponding evidence (see above).
Guests aged 15 and over must wear FFP2 masks in the communal areas (stairwell, corridors, reception area) inside our house. Children and adolescents between the ages of 6 and 15 only have to wear a mouth- nose cover. This obligation does not apply to children under 6 years of age.
What sounds complicated is actually very simple:
- If you cannot possess a test upon arrival, you can perform a Covid19 layperson quick test in the form of a spit test at check-in, for which we will charge you 10 Euros.
- For the additional tests required every 48 hours, you can either use our range of chargeable lay self-tests, or have a quick test carried out at the test center in Munich East, Wasserburger Landstr. 32 free of charge in the vicinity (5 minutes' walk). Please register for this at
- FFP2 masks and mouth and nose covers as well as Corona lay self-tests (spitting tests) can be purchased at the reception.
In order to make your stay with us as pleasant and safe as possible under these circumstances, we have set up the following hygiene standards and services for you:
MANDATORY MASK-WEARING - HAND DISINFECTION IN THE ENTRANCE AREA + KEEP DISTANCE
Our employees wear mouth and nose protection in public areas of our house and have received adequate training. We ask all guests to enter the lobby only with a FFP2 mask on and to first of all disinfect their hands at the hand sanitizer dispenser. We also kindly ask our guests to keep at least 1.5 m distance from other guests and our staff.
CLEANING AND DISINFECTING PUBLIC AREAS
The entrance area/lobby, the check-in terminal, the elevator, the guest toilet and the laundry room are also regularly cleaned and disinfected with appropriate cleaning agents in accordance with tested hygiene regulations, as are all contact surfaces such as key cards, door handles and light switches.
CONTACTLESS CHECK-IN – CASHLESS PAYMENT - RECEPTION AVAILABILITY 24/7
On the day of arrival you can check in and do payments at the CHECK-IN TERMINAL completely contactless from 3 p.m. All you need is your ID, the booking number and a credit card, in case your stay or individual services still have to be paid for. Here you will also receive the room card you need to unlock your apartment and activate the apartment's power supply.
If you have any questions during the check-in, you are welcome to contact the reception. The current opening times of the reception are very reduced, because we try to work as much as possible in home office in order to have as little contact from person to person as possible
opening times are:
mo – fr 10 am – 01 pm
sa 10 am – 12 noon and 01:30 – 05:00 pm
su 11 am – 01 pm
Outside these working hours, you can reach us at any time 24/7 by phone or email:
When you move into your apartment, it is thoroughly cleaned and disinfected (surface disinfection). The bed is freshly made and fresh towels are ready for you. If you stay with us for more than 7 days, weekly cleaning is provided. On demand we can clean / disinfect your apartment more often, please contact us.
We would be happy to fill your fridge with your chosen food and beverages (fee-based service). If you send us your shopping list at least 3 days before arrival, a full refrigerator awaits you on arrival. If you want to go grocery shopping yourself that’s also easy. There are 2 supermarkets and a bakery just downstairs in the building.
The ones who generally prefer self catering or rather cook at home in pandemic times find exellent possibilities at MLoft Apartments : fully equipped kitchen in the apartment with kitchen utensiles, table wear and cutlery in combination with supermarkets and a bakery downstairs in the house.